What are the office hours?

Normal office hours are from 7:00 am – 5:00 pm.

What time is check in and check out?

Vacation rental properties are self check in.  Check in is 3:00 PM and check out is by 11:00 AM. You will receive an email with check in instructions 48 hours prior to your arrival.

What are the deposit requirements and cancelation/refund policies for rental properties?

A deposit equal to 50% of your stay is required to make a reservation. Cancelation for Property Rentals – We happily guarantee your reservations and only expect you to guarantee your arrival. If you must cancel for any reason (including weather, family emergencies or for the health and safety of your family from COVID-19 ) , your deposit will be refunded less a booking fee equal to the greater of $30 or 6% (plus tax ) of the deposit if you cancel at least 30 days prior to your intended arrival date. If you cancel, reschedule or switch properties with less than the required notice, your deposit will be refunded (less the booking fee ) or applied to a future date ONLY IF we are able to re-rent all of your reserved days. Otherwise, your deposit will be applied to any unrented days, with the remainder refunded to you. If you cancel less than 72 hours prior to arrival, you will be charged for the entire stay unless we are able to re-rent the property. No refunds for early departures. No shows will be charged the full amount.

When is the remaining balance due?

The remaining balance is charged to the card used to make the reservation on the day of arrival. You may call the office to pay your balance anytime during office hours after the reservation has been made. You may also email a request for the remaining balance to be applied to the card used to make the reservation or request a link to be emailed to you to pay the remaining balance.

Do you allow pets and what is your pet policy?

A select few of the vacation rental properties allow pets. The maximum number of pets allowed is two. We charge an additional $25 (plus tax ) cleaning fee per stay, and we require a $200 pet damage deposit that will be authorized to the card used to make the reservation. If no damage is incurred, the deposit will expire between 3-7, days depending on your financial institution. You must have approval for a pet prior to your arrival.

Are children allowed?

Children are very welcome in all our rental properties.

Do you allow smoking?

There is absolutely no smoking allowed inside any of our rental properties, but you may smoke outside on the decks.

Do the rental properties have daily maid service?

No. The rental properties are cleaned before you arrive and again after you depart. If you need more paper towels, toilet paper, trash bags, etc.., you may contact the office during normal office hours and request more.

Will anyone access the property while guests are staying?

Only for emergencies, requested maintenance and pest control which occurs the second Thursday of every month. Pest control service is provided by a professional pest control technician.

Do the rental properties have full kitchens?

All our rental properties have fully equipped kitchens with microwaves and dishwashers unless noted otherwise in their respective descriptions and are stocked with pots, pans, serving and eating utensils. They are also stocked with liquid dishwashing detergent for hand washing and with powder detergent for dishwashing machines.

Do the rental properties have washers and dryers?

All our rental properties have washers and dryers unless noted otherwise in their respective descriptions and are stocked with detergent.

Do I need to bring linens, towels, soap and shampoo?

All our rental properties are made up with freshly laundered linens and towels for the amount of guests the property sleeps. There is also hand/body soap bars for all bathrooms and kitchens. You will need to bring all personal care items including shampoo with you.

How many cars can be parked at the rental properties?

Most of our rental homes have plenty of parking for up to at least four vehicles. The condos have two assigned parking spaces available for guest use.

What shopping facilities and restaurants are close to Holiday Island?

We have a great local grocery store, Sunfest Market, with a deli and bakery (catering available) near the main entrance to Holiday Island. Also located in the same area are: a hardware store, Dollar General, White Oak gas station quick stop and a large variety of restaurants and shops are available just six miles south in Eureka Springs.

Where is the walking trail in Holiday Island?

The paved nature trail (Leatherwood Trail) is approximately one mile long and can is located on Bluewater Drive off Woodsdale Drive. The Starlight Trail is located on Starlight Avenue.

Is there someplace to access the Internet?

Many of our rental properties have wireless Internet access. The local bank (CS Bank ) across from the main entrance also has an internet kiosk.

Does Holiday Island have a marina and where can we get a fishing license?

The Holiday Island Marina has boat slip rentals, boat rentals (Pontoon, fishing ) , bait, snacks, merchandise and fuel. You may launch boats for free with plenty of trailer parking. Call for hours of operation and information at 479-253-8300. Fishing licenses can be purchased at the marina, the grocery store, or over the phone by calling 800-364-4263 with a phone number, credit card and drivers license or on the Arkansas Game and Fish website www.agfc.com.

Are there golf courses and what are the fees?

Holiday Island has an 18-hole (1 Country Club Drive ) and a 9-hole (9 Buckskin Lane ) golf course. Call for hours of operation and fee information at 253-9511 (18-hole) or 253-8083 (9-hole.)

Is there a taxi or limo service?

Yes, Limo service is available. You may call 501-538-2611 for information or to make pick up reservations.

How far is Holiday Island from Eureka Springs?

We are approximately 6 miles from town. Turn right on highway 23 at the Holiday Island Main Entrance and follow south to Eureka Springs.

How far is Branson or Springfield Missouri?

We are about an hour south of Branson. Directions to Branson, Silver Dollar City and Springfield, Missouri – Turn left onto highway 23 and follow to stop sign at Missouri Hwy 86. Turn right on Hwy 86 and follow to Missouri Hwy 65. Turn left on highway 65 and follow north to Branson Missouri and Silver Dollar City. Continue on North from Branson to Springfield on highway 65.

Where is the closest airport?

N.W. Arkansas Airport in Bentonville (XNA)

What are the directions to the Holiday Island main entrance

From the East and the South (Eureka Springs ) : Take Hwy 23 North off of Hwy 62. The old train station is the last thing in town. When you pass it you are in the country. The Holiday Island Main entrance (Holiday Island Drive ) will be 4.5 miles north of the train station on the left.
From the North: Head towards Eureka Springs. When you cross the MO/AR state line you should be on Hwy P in Missouri and Hwy 23 in Arkansas. Go approximately 5 miles south of the AR/MO border on Hwy 23 until you come to the Holiday Island Shopping Center. The Holiday Island Main entrance (Holiday Island Drive ) will be on the right.
From the West: Follow Hwy 62 East towards Eureka Springs. Turn LEFT onto Hwy 23 North. The old train station is the last thing in town. When you pass it you are in the country. The Holiday Island Main entrance (Holiday Island Drive ) will be 4.5 miles north of the train station on the left.

What is the temperature like in Holiday Island, AR?

January: high 46…low 28 July: high 89…low 66
February: high 51…low 30 August: high 89…low 66
March: high 60…low 37 September: high 82…low 59
April: high 69…low 46 October: high 71…low 48
May: high 77…low 53 November: high 59…low 37
June: high 84…low 62 December: high 48…low 30